Privacy Policy
Last updated 22 September 2026
Who we are
Quota is made by Formula Labs (“we”, “us”). We are responsible for the personal data described here. Contact us at hello@formula-lab.co.
Data that stays on your device and in your iCloud
Your trips, notes, limits, day counts and profile answers (such as passports held and home country) are stored on your iPhone. If iCloud is on, they sync through your private iCloud database (Apple CloudKit) so they survive a reinstall or a new phone. That database belongs to your Apple account — Formula Labs has no access to it.
Permissions you can grant
Location
Used to work out which country you are in so Quota can start or end trips. With “Always” access and automatic border detection turned on, Quota uses Apple’s low-power location monitoring in the background. The country is worked out on your device; to suggest a trip when you open the app, your coordinates may be sent to Apple’s geocoding service to look up the country. We never receive your location.
Photos
If you import past trips, Quota reads only the date and location attached to your photos, on your device, to propose trips for you to review. Photo locations may be sent to Apple’s geocoding service to find the country. Your photos are never uploaded, copied or changed.
Calendar
If you import from your calendar, Quota reads events that have a location to propose trips. Nothing in your calendar is changed and nothing is uploaded.
Notifications
Limit alerts are scheduled on your device from your own data.
Data we collect
| What | Why | Who processes it |
|---|---|---|
| App usage events (e.g. screens reached, features used, onboarding steps) and your onboarding survey answers (traveller type, goals, how you tracked days before) | To understand how Quota is used and improve it | PostHog (EU servers); Superwall |
| Device and app information (model, iOS version, app version, language, a random app identifier) | To make the app and paywall work reliably | PostHog; Superwall |
| Subscription status and purchase events | To unlock Quota Pro and show the right offer | Apple; Superwall |
| If you choose Sign in with Apple: your Apple user ID, and the name and email Apple shares (which may be a private relay address) | To recognise your account across devices and to contact you about Quota | PostHog; Superwall |
We do not collect your location, your trips, the countries you visit, your nationality or your photos. Analytics events never include them.
You can turn analytics off at any time in Profile (the person icon on Today) → Privacy → Share usage analytics. Subscription handling through Superwall continues, because it is needed to provide Quota Pro.
Payments
Subscriptions are sold and billed by Apple. We never see your payment details. Apple’s privacy policy applies to purchases.
What we don’t do
- We don’t sell or rent personal data.
- We don’t show ads or track you across other companies’ apps and websites.
- We don’t use your data to make automated decisions about you.
Legal bases (UK and EU GDPR)
We process data to provide the app and your subscription (contract), to improve Quota through analytics you can switch off (legitimate interests), and to contact you if you signed in with Apple (legitimate interests; you can opt out at any time).
How long we keep it
Data on your device and in iCloud stays until you delete it. Analytics and subscription records are kept only as long as needed for the purposes above, and for no more than 24 months after your last use of the app, unless the law requires longer.
Your choices and rights
- Delete everything on your side: Profile → Privacy → Delete all data erases your trips and profile from your device and iCloud, and resets your analytics and subscription identities to anonymous.
- Turn off analytics: Profile → Privacy.
- Access, correct, delete, restrict or object: email hello@formula-lab.co and we will respond within one month. You can also complain to your data protection authority (in the UK, the ICO).
International transfers
PostHog stores analytics in the EU. Superwall and Apple may process data in the United States; where they do, transfers rely on appropriate safeguards such as Standard Contractual Clauses.
Children
Quota is not intended for children under 13, and we don’t knowingly collect their data.
Changes
If we change this policy we will update the date above, and tell you in the app if the change is significant.